Customer reviews of Nelson Of Spennymoor

By Heather A on 21 May 2021 | Verified purchase

Bought a lovely Skoda Roomster with great mileage and features from here and I love it. Highly recommend. The friends that took me said they were impressed too and would definitely be looking to see what Nelson's have when they need their next car. The owner is a lovely man. I'm very happy.

By Nicola S on 18 May 2021 | Verified purchase

I saw the BMW X3 xdrive 2016 on autotrader, the price, mileage and specs caught my attention. I got in touch with the dealer and he reassure me that it is exactly as the ad. I really loved the car so I decided to take a chance. The X3 was however all the way in County Durham which is approximately 265 miles from where I live in London. I travelled to Durham with my partner and my 2 daughters on the train LNER. We got there at 9.25 am approximately 3hrs journey, was picked up at the station by the car dealer’s wife who took us to the car mart. Upon examining the car it was exactly as described. It was just perfect, beyond my expectations. My partner and I took turns and drove it back to London, which took us 5 1/2hrs . I am so happy with my purchase and I will definitely buy from Vincent and I highly recommend everyone to buy there . Vincent and his wife are very professional, friendly , helpful and honest. The car was worth the journey. Awesome.

By Kayla R on 03 May 2021 | Verified purchase

Brilliant service from arranging to look at car and to picking it up. Kept in touch with message s and nothing was a bother very helpful

By David K on 02 May 2021 | Verified purchase

The part exchange and delivery of the replacement car was handled well by the seller.Excellent deal all round

By Maria-Jade W on 10 April 2021 | Verified purchase

Found the car on auto trader and immediately phoned Vincent to ask about the car. He organised an appointment for me to visit said car straight away. After the initial appointment he then offered to stay open after hours on a Sunday to allow me to come in and test drive it. He sold me on the car straight away and every issue I had, he was able to fix. He was incredibly patient and helpful through the whole process and never once pressure me into making my final purchase decision. After I made requests for what I wanted to be fixed/changed on the car he had it ready for me to pick up and drive away in under a week! Upon arriving to pick up my car I was so happy with how perfect it and the experience was I actually cried. I honestly can’t thank him enough it’s 5 stars from me.

By Dennis T on 26 March 2021 | Verified purchase

Nelson's easy and honest to deal with. Sold me what appears to be a good car and 3 months warranty.

By Ralph N on 22 March 2021 | Verified purchase

very friendly happy to explain any queries that you have most helpful just ask Vince 5 stars

By David B on 12 March 2021 | Verified purchase

Professional, friendly service, car was exactly as advertised

By David H on 21 February 2021 | Verified purchase

always friendly and helpful. car was well prepared and presented. had a couple of niggles but these where quickly sorted.

By Nina C on 24 January 2021 | Verified purchase

This guy is not the normal fly merchant. He cared about me getting the right car for myself and mother. I couldn't just turn up and look around and an appointment was needed.