Customer reviews of Nelson Of Spennymoor

By Tony C on 15 July 2019 | Verified purchase

The owner met me at the gates and was friendly and showed me what cars were ready for sale. I told him I had my eye on a Suzuki SX4 which he showed me around. He explained about the previous owner and produce a pile proof of works carried out. There was no pressure to buy, everything was done at my pace. I found him very helpful and honest, if he didn't know the answer, he told me. He kept me updated with the progress of getting the ready for me to pick up, and if I couldn't make it during his normal working hours, he could pop back for me. I have no problem in recommending this dealer as a good place to look and buy a car.

By Paul B on 14 July 2019 | Verified purchase

Purchased a car from Nelson of spennymoor and the customer service was excellent. The owner has great knowledge of cars and the whole process went through very smoothly.

By Gillian S on 27 June 2019 | Verified purchase

We found our car online, went to look at it, took it for a test drive and we were very happy with it. We arranged to pick it up at a later date. On the day we were to collect, the owner of the dealership had taken it out on a test run to make sure everything was ok. He’d noticed the window wipers running slow, had found out there was a fault and arranged to have this fixed before we took the car! You can’t get any more honest than that! And I LOVE the car. Thanks so much.

By David L on 22 May 2019 | Verified purchase

Fully and accurately informed of vehicle offers (no sales patter)Advice and guidance prior to unsupervised tesy drive.Documentation of part ex car and purchase car completed by dealer.On the spot DVLA tax completion.Instant payment facility enabled this pensioner couple to drive away feeling elated at the caring genuine service and confident in our purchase.We applaud Nelsons of Spennymoor for their service standards and support throughout the process.Our trust in this dealership will continue.With grateful thanks Mary and David Liddell

By Chloe S on 21 May 2019 | Verified purchase

Absolutely fabulous experience at Nelsons Of Spennymoor. Customer service was great from start to finish. Excellent quality of the car, exactly as shown online. Great mileage, great condition and great price. Couldn’t fault the experience, 10/10 would recommend

By Caroline S on 27 April 2019 | Verified purchase

Good service received, price really good would use again.

By Catherine H on 03 April 2019 | Verified purchase

Very friendly and knowledgeable- relaxed and not a 'pushy' salesman.

By Vincent S on 29 March 2019 | Verified purchase

A very pleasant experience. The sales man shows you to the car of your choice and then allows you to look round at your own pace. Very well presented car lot. Overall a very nice and easy low pressure way to buy a quality car. Well recommend.

By Samantha A on 10 December 2018 | Verified purchase

10/10 really great customers service willing to go that extra mile to help and a great guy

By David F on 19 November 2018 | Verified purchase

Great car, very clean inside and out. Had alot of work done before I bought it which was a saving for us. A very friendly owner and would definitely recommend to friends and family.