Customer reviews of Nelson Of Spennymoor
At Nelson Of Spennymoor we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Nelson Of Spennymoor
Based on 48 customer reviews
Good friendly and honest service.
By Tony C on 15 July 2019 | Verified purchase
The owner met me at the gates and was friendly and showed me what cars were ready for sale. I told him I had my eye on a Suzuki SX4 which he showed me around. He explained about the previous owner and produce a pile proof of works carried out. There was no pressure to buy, everything was done at my pace. I found him very helpful and honest, if he didn't know the answer, he told me. He kept me updated with the progress of getting the ready for me to pick up, and if I couldn't make it during his normal working hours, he could pop back for me. I have no problem in recommending this dealer as a good place to look and buy a car.
By Paul B on 14 July 2019 | Verified purchase
Purchased a car from Nelson of spennymoor and the customer service was excellent. The owner has great knowledge of cars and the whole process went through very smoothly.
Honest and trustworthy.
By Gillian S on 27 June 2019 | Verified purchase
We found our car online, went to look at it, took it for a test drive and we were very happy with it. We arranged to pick it up at a later date. On the day we were to collect, the owner of the dealership had taken it out on a test run to make sure everything was ok. He’d noticed the window wipers running slow, had found out there was a fault and arranged to have this fixed before we took the car! You can’t get any more honest than that! And I LOVE the car. Thanks so much.
A very pleasant experience
By David L on 22 May 2019 | Verified purchase
Fully and accurately informed of vehicle offers (no sales patter)Advice and guidance prior to unsupervised tesy drive.Documentation of part ex car and purchase car completed by dealer.On the spot DVLA tax completion.Instant payment facility enabled this pensioner couple to drive away feeling elated at the caring genuine service and confident in our purchase.We applaud Nelsons of Spennymoor for their service standards and support throughout the process.Our trust in this dealership will continue.With grateful thanks Mary and David Liddell
Excellent experience of Nelsons of Spennymoor
By Chloe S on 21 May 2019 | Verified purchase
Absolutely fabulous experience at Nelsons Of Spennymoor. Customer service was great from start to finish. Excellent quality of the car, exactly as shown online. Great mileage, great condition and great price. Couldn’t fault the experience, 10/10 would recommend
By Caroline S on 27 April 2019 | Verified purchase
Good service received, price really good would use again.
My new car!
By Catherine H on 03 April 2019 | Verified purchase
Very friendly and knowledgeable- relaxed and not a 'pushy' salesman.
A refreshing change
By Vincent S on 29 March 2019 | Verified purchase
A very pleasant experience. The sales man shows you to the car of your choice and then allows you to look round at your own pace. Very well presented car lot. Overall a very nice and easy low pressure way to buy a quality car. Well recommend.
Couldn’t have asked for better service !
By Samantha A on 10 December 2018 | Verified purchase
10/10 really great customers service willing to go that extra mile to help and a great guy
Citroen c3 picasso
By David F on 19 November 2018 | Verified purchase
Great car, very clean inside and out. Had alot of work done before I bought it which was a saving for us. A very friendly owner and would definitely recommend to friends and family.
Nelson Of Spennymoor
- 07747 620689 01388 816229
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